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Noom Customer Reviews and Complaints

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Average Customer Rating:4.1 
7 Customer Reviews

Rating Snapshot:

Excellent 
4
Great 
1
Average 
1
Poor 
1
Bad 
0
Bottom Line: 72% would recommend it to a friend
    By Cyndi Yelton 

    'custom' exercise plan is Not Custom!

    Before I gave Noom my credit card, I asked Noom support if I could get a customized exercise plan for me, a wheelchair user. They said yes, but it was a big lie.

    The exercises involved running, planking and many other things that I can’t do. The exercises were the same thing for everyone, not considering my disability. Noom lies to everyone.

    By Lindsey 

    Terrible company, run away. Doesn't work and total scam.

    This company is such a scam. Do not fall victim to this company that only cares about money and preys on vulnerable humans that desire to lose weight.

    They auto charge even though the service had been cancelled months before but without proof, they refuse to refund.

    This company is a joke and doesn’t work. They should be ashamed of themselves. Formal complaint to the BBB has been written as well.

    By Ryker 

    This health program keeps you hooked and fun to use

    I have been using this health program for a few days now and the experience is amazing. The program and the coaches change your perspective of things and make you aware of what and how much you are putting in your mouth. The application program itself is user-friendly and you really need to put in effort for you to see noticeable results. It will not miraculously fix your weight problems. However, the health program does provide you with the tools that are relevant and will help you live a healthier life. It also helps you maintain that lifestyle.

    By Cecilia 

    I love it and I can't wait to lose weight

    This is my second time trying the Noom program and I love it. I first tried Noom in 2019, but the interface seemed too complicated for me and it did not work. However, I am happy that Noom has given me a two-week trial again. I downloaded the program recently and this new version is amazing. It is clear, clean, has all the words and numbers all in the right places, and I like to see that. I have a good feeling that the program will work for me this time around. I cannot wait to feel healthier and lose weight.

    By Reese 

    The Noom program really works

    It has been one week since I started this journey towards a healthier me with the Noom health program. I am seeing a big difference already. The application is easy to use, so is the program as a whole. I strongly recommend it to anyone on a weight loss journey. Update: I have been using the Noom program for less than two months and I have lost 30 lbs. I enjoy the teaching in the program, and the two coaches offer really good suggestions. The program claims that there are no ad or good foods, you get to enjoy all the foods you love

    By Milo 

    The program helps you achieve your goals

    I finally found someone who made losing weight easy. I am a bit advanced in age and off late I have been thinking that my metabolism was gone. At first, I was skeptical about the program because I knew I could not do it. I gained courage and started following the health program, and after day 2, I noticed I have dropped some weight. The app is user-friendly and helps you keep track of your food, water, weight, and steps at once. It is nice to have support and someone who gives you suggestions.

    By Alexandra 

    Great health application program

    I have been super lazy and I have no willpower to do anything. I saw an advertisement for the Noom program and it did sound perfect. So, I thought I should give Noom a try. Since I am lazy, I can just sit on the couch and listen to the health program and watch them do their thing. After one week of watching the program, my perspective changed. I had the motivation and so much energy to change my life. They gave me some tools to help me make healthier choices and I am already using them. I am happy.

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